The Mental Health Technician Program provides learners with a strong foundation in mental health principles and practices, preparing them to work confidently with clients experiencing a wide range of behavioral, psychological, and psychosocial challenges. Designed for both current and aspiring healthcare professionals, this comprehensive online program explores holistic mental health care approaches and evidence‑based therapies used to support individuals facing mental illness, substance use conditions, developmental disabilities, medical illnesses, and significant social stressors. The program also includes pediatric and geriatric specializations, enhancing career readiness across diverse populations.
Module 1: Healthcare Fundamentals
• The History of Healthcare
• Healthcare Etiquette
• Professional Situations and Applications
Module 2: Communication in Healthcare
• Healthcare Teams
• Team Success
• Champions
Module 3: Medical Documentation and Record Keeping: HIPAA
• Use and Disclosure
• Real Life Scenarios
• HIPAA Laws, Policies, and Requirements
Module 4: OSHA Infection Control Compliance
• Introduction to Infection Control
• Personal Protection
• Protection of the Office Environment
• Instruments, Specialized Equipment & Laboratory Specimens
• Infectious Patients & Healthcare Workers
• Waste Management Plan
• Chemical Disinfection
• Heat Sterilization
• Exposure Control
• General Safety Standards
• Employee Training
• OSHA'S Required Records
Module 5: Medical Terminology
• Word Structure
• Prefix, Root Word, and Suffix
• Organization of the Body
• Diagnostic Testing and Radiology
Module 6: Anatomy & Physiology
• Anatomy and Physiology Basics
• Musculoskeletal, Integumentary, and Respiratory Systems
• Digestive, Reproductive, and Urinary Systems
• Blood and the Cardiovascular System
• Lymphatic, Immune, and Endocrine Systems
• Nervous and Sensory Systems
Module 7: Office Practice and Procedure
• The Health Record
• Reception and Daily Operations
• Billing and Reimbursement
• Health Insurance Basics
• Claims
• Accounts, Collections, and Banking
Module 8: Mental Health Care
• An Overview of Mental Health
• Common Mental Health Disorders
• Mental Health Treatments
• Supporting Persons Living with Mental Illness
Module 9: Psychological Development
• Theories and Therapies
• Complementary and Alternative Therapies
• Problems of Childhood, Adolescence, Adulthood, and Late Adulthood
• Cognitive Impairment
Module 10: Disorders and Pharmacology
• Psychotherapeutic Drug Therapy
• Managing Anxiety
• Illness and Hospitalization
• Loss and Grief
• Depression and Other Mood Disorders
• Physical Problems and Psychological Sources
• Eating and Sleeping Disorders
• Dissociative Disorders
• Anger and Aggression
• Violence
• Suicide
• Substance-Related Disorders
• Sexual Disorders
• Personality Disorders
• Schizophrenia and Other Psychoses
• Chronic Mental Health Disorders
Module 11 - Pediatrics
• Common Conditions in the Pediatric Population
• Communicating with Pediatric Patients and Parents
• Age-Related Development
Module 12 - Geriatrics
• Overview of Aging
• Basic Skills for Geriatric Caregivers
• Communicating with the Older Adult
• Meeting Safety Needs of the Older Adult
• Roles and Relationships
After completing the program, the learner will be able to:
Explain the history, evolution, and current trends in mental healthcare
Identify characteristics and symptoms of common psychiatric disorders
Interpret legal and ethical considerations related to mental health settings
Define human behavior and analyze factors that influence mental and emotional health
Apply supportive strategies for individuals experiencing grief, trauma, or loss of life
Demonstrate awareness of age‑specific mental health needs in pediatric and geriatric populations
Upon successful completion of our Mental Health Technician course, students will be prepared for an entry-level position in a mental health setting and will be prepared to sit for the NCCB national certification exam to become a Certified Mental Health Technician (CMHT).
This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.