This immersive simulation places the learner in the role of Executive Director of the fictional Courtney Museum, where leadership decisions carry real consequences. Designed for both experienced nonprofit professionals and those exploring a transition into the sector, the simulation challenges learners to navigate complex, real‑world issues involving personnel management, marketing strategy, financial sustainability, and board and community relations. As the learner makes decisions, an adaptive scoreboard tracks the impact of those choices on the museum’s viability, while video commentary from seasoned nonprofit leaders provides expert insight into alternative paths and outcomes.
Module 1: Leadership in the Nonprofit Environment
Overview of nonprofit organizations and leadership challenges
Role and responsibilities of an executive director
Understanding mission, stakeholders, and organizational health
Module 2: Personnel and Organizational Management
Managing staff performance and morale
Addressing personnel challenges and decision‑making
Balancing leadership, accountability, and organizational culture
Module 3: Marketing and Financial Decision‑Making
Navigating nonprofit financial constraints
Making strategic marketing and resource allocation decisions
Understanding the financial impact of leadership choices
Module 4: Board and Community Relations
Working effectively with a nonprofit board
Managing community relationships and public perception
Aligning board, staff, and community interests
Module 5: Strategic Decision‑Making and Organizational Recovery
Evaluating the consequences of leadership decisions
Using feedback and performance indicators to guide strategy
Developing and implementing plans to stabilize and revive the organization
Upon successful completion of this simulation, the learner will be able to:
Analyze and respond to common leadership challenges faced by nonprofit organizations
Make strategic decisions related to staffing, finances, marketing, and governance
Interpret the short‑ and long‑term consequences of leadership decisions using performance feedback
Balance mission‑driven goals with operational and financial realities
Apply nonprofit leadership best practices informed by real‑world professional perspectives
Certificate of completion
This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.