This Business Writing course strengthens learners’ ability to communicate clearly and effectively across professional formats, including emails, reports, proposals, and presentations, using proven writing techniques and practical tools.
This program helps learners build essential workplace communication skills by focusing on clarity, structure, and professionalism in writing. Learners gain practical tools and checklists to improve everyday business documents and enhance their ability to communicate ideas effectively in organizational settings.
Module 1: Effective Business Writing
Module 2: Business Writing and Presentations
Module 3: Presentation to Inform and Persuade
Module 4: Business Presentations and Types of Communication
Module 5: Negative News and Crisis Communication
Module 6: Intercultural and International Business Communication
By the end of this course, the learner will be able to:
Apply clear and concise writing techniques across business communication formats
Develop structured outlines for effective memos, reports, and proposals
Revise content to eliminate wordiness, redundancy, jargon, and unclear phrasing
Use appropriate tone and format for professional email and workplace communication
Produce well-organized written materials tailored to organizational audiences
Certificate of completion
This course provides students with qualified support professionals to guide them through their learning experience. The student support team is available to answer any questions a learner may have including questions on course content, course material, certifications, and registration or enrollment questions. Support advisers also monitor the progress of learners to ensure training retention and program advancement.