The Pharmacy Technician Program prepares learners to work under the supervision of a licensed pharmacist to support the safe and accurate dispensing of prescription medications. Designed for those seeking a fast entry into the healthcare field, the program combines practical pharmacy operations with patient‑focused skills applicable across retail, hospital, and laboratory settings. With demand growing due to an aging population and ongoing pharmaceutical innovation, this program offers a strong foundation and a pathway to advancement within healthcare professions.
Module 1: Healthcare Fundamentals
• The History of Healthcare
• Healthcare Etiquette
• Professional Situations and Applications
Module 2: Communication in Healthcare
• Healthcare Teams
• Team Success
• Champions
Module 3: Medical Documentation and Record Keeping: HIPAA
• Use and Disclosure
• Real Life Scenarios
• HIPAA Laws, Policies, and Requirements
Module 4: OSHA Infection Control Compliance
• Introduction to Infection Control
• Personal Protection
• Protection of the Office Environment
• Instruments, Specialized Equipment & Laboratory Specimens
• Infectious Patients & Healthcare Workers
• Waste Management Plan
• Chemical Disinfection
• Heat Sterilization
• Exposure Control
• General Safety Standards
• Employee Training
• OSHA'S Required Records
Module 5: Pediatrics
• Common Chronic Diseases in the Pediatric Population
• Communicating with the Pediatric Patient
• Age-Related Physical and Developmental Factors for Children
Module 6: Geriatrics
• Physical, Psychological, and Sociological Aspects of Aging
• The Geriatric Practice
Module 7: Pharmacy Practice and Federal Requirements
• Legal, Ethical, and Regulatory Responsibilities
• The Pharmacy Technician Role
• The Pharmacy Setting and Operations
Module 8: Medications
• Dosage Forms and Routes of Administration
• Drug Information References
• Drug Classifications
• Over the Counter Medications
• Complementary and Alternative Medicine
Module 9: Patient Safety and Quality Assurance
• Aseptic Technique and Sterile Compounding
• Medication Safety and Error Prevention
Module 10: Order Entry and Processing
• Bulk Repackaging and Non-Sterile Compounding
• Pharmacy Billing and Inventory Management
Module 11: Math Calculations
• Introduction to Basic Math Skills
• Measurements and Conversions
• Calculations with Prescriptions and Medication Orders
• Special Medication Calculations
Upon completion of the program, the learner will be able to:
Process and organize prescription requests accurately
Measure, package, label, and prepare medications under pharmacist supervision
Maintain and manage patient pharmacy records
Process prescription insurance claims efficiently
Apply age‑specific pharmacy support skills from pediatrics through geriatrics
Demonstrate readiness to sit for the PTCB® Certified Pharmacy Technician (CPhT) exam
Upon completion of this program, learners receive a PTCB® Certified Pharmacy Technician (CPhT) exam practice test and an official exam voucher.
This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.