This course helps learners identify their natural leadership style and understand how different leadership approaches work in varying situations. Learners explore effective and problematic leadership styles, develop emotional intelligence, and learn practical strategies for managing conflict, communicating with teams, and leading within diverse organizational cultures.
Module 1: Foundations of Leadership
Module 2: Leadership vs. Management
Module 3: Leadership Styles Overview
Effective Styles
Problematic Styles
Module 4: Identifying and Applying Personal Leadership Styles
Module 5: Emotional Intelligence in Leadership
Module 6: Leadership, Culture, and Communication
Module 7: Conflict Management Styles and Strategies
By the end of this course, the learner will be able to:
Identify the key components of effective leadership
Distinguish between leadership and management roles
Describe eight distinct leadership styles, including effective and problematic approaches
Recognize which leadership styles the learner can personally deploy
Determine when specific leadership styles are most effective
Identify the components of emotional intelligence and explain their importance to leadership
Explain how organizational culture influences leadership effectiveness
Describe the five primary conflict management styles
Apply best practices for communicating with direct reports
Upon completion, learners are eligible for 3 CEU hours through ATD/HRCI/SHRM.
This class is an independent-study course. Learners will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.