This introductory course prepares managers to successfully lead organizational change in dynamic business environments. Learners examine the manager’s role in planning, implementing, and sustaining change while addressing the natural resistance individuals often experience. By understanding the change process and strategies for overcoming resistance, managers gain the tools needed to guide teams through transitions at all organizational levels.
Module 1: Understanding Organizational Change
Introduces the nature of organizational change and the role of managers in dynamic business environments.
Module 2: The Manager’s Role in Planning Change
Focuses on assessing readiness for change, setting objectives, and developing effective change plans.
Module 3: Implementing Change Initiatives
Examines strategies for executing change and aligning people, processes, and resources.
Module 4: Understanding Resistance to Change
Explores why individuals and teams resist change and common behavioral responses during transitions.
Module 5: Strategies for Overcoming Resistance
Addresses communication, engagement, and leadership techniques to reduce resistance and build commitment.
Module 6: Sustaining Change Across the Organization
Focuses on reinforcing change, measuring outcomes, and supporting long‑term adoption at all organizational levels.
Upon completion of this course, learners will be able to:
Explain the importance of change management in modern organizations
Identify common sources of resistance to change
Apply structured steps for implementing organizational change
Lead teams through transitions with clarity and confidence
Support adoption of change across different levels of the organization
Certificate of completion
This class is an independent-study course. Learners will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.