This Medical Administrative Assistant & Healthcare Fundamentals program prepares learners for administrative roles in healthcare settings by combining foundational healthcare knowledge with practical office, technology, and patient‑support skills. Learners gain exposure to medical terminology, anatomy and physiology, HIPAA compliance, billing and coding, patient management, and Microsoft Office tools, equipping them to support efficient, ethical, and patient‑centered healthcare operations.
Module 1: Healthcare Fundamentals
Module 2: Communication in Healthcare
Module 3: Medical Documentation and HIPAA Compliance
Module 4: Medical Terminology
Module 5: Anatomy and Physiology Basics
Module 6: Professionalism, Ethics, and Legal Healthcare
Module 7: Microsoft Office 365 for Healthcare Administration
Module 8: Administrative Assisting in Healthcare Settings
Module 9: Patient Management and Practice Operations
Module 10: Billing, Reimbursement, and Medical Coding
Upon completion of this program, the learner will be able to:
Demonstrate understanding of healthcare fundamentals, etiquette, and professional conduct.
Communicate effectively within healthcare teams and clinical environments.
Apply HIPAA laws and medical documentation standards to protect patient privacy.
Use medical terminology and basic anatomy and physiology concepts accurately.
Perform administrative assisting tasks, including scheduling, record management, and daily operations.
Utilize Microsoft Office 365 applications for healthcare administrative functions.
Support patient management, therapeutic communication, and practice operations.
Apply basic principles of billing, reimbursement, and medical coding.
Upon completion of this program, learners will be eligible to sit for the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam.
This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.